Frequently Asked Questions
Here are some of our most frequently asked questions. If you have a question that is not answered here, please go to the Contacts page and submit your question.
Airport Access
How do I get from the Louis Armstrong New Orleans International Airport to the city of New Orleans?
JeT’s E1 Veterans-Airport route connects the airport in Jefferson Parish to the city of New Orleans.
How many suitcases can I take on the bus and is there a luggage compartment on the bus?
We have a 2 bag limit and no luggage compartment. We ask that you board, pay your fare, then walk with your suitcase to the back of the bus, and place the bag under the seat, or under your legs.
General Questions
Can I park at Wilty Terminal in Gretna?
The parking at Wilty Terminal is free 24/7.
Do buses stop only at the stops listed on the schedules?
No, buses generally stop every 2 blocks within Jefferson Parish. Look for the JeT bus stop signs for designated locations.
What about bus stops in New Orleans? Do Jefferson Transit buses that enter New Orleans stop every 2 blocks also?
Jefferson Transit buses from the Westbank make a loop in downtown New Orleans. These buses stop about every 2 blocks. Look for “mini” JeT bus stop signs for locations.
The E2 Airline bus, which travels along Tulane Avenue to Loyola Avenue picks up and drops off passengers at all regular bus stops along its route on Tulane Avenue.
The E3 Kenner Local bus, which travels along Claiborne Avenue to Carrollton, will let passengers off along Claiborne Avenue when traveling inbound but will not pick up any passengers. When it is traveling back toward Jefferson Parish, riders traveling into Jefferson Parish can board at any regular bus stop on Claiborne Avenue.
Are all Jefferson Transit buses equipped with lifts for wheelchair access?
Yes, all Jefferson Transit buses are lift-equipped buses that comply with the requirements of the Americans with Disabilities Act (ADA). These buses also use the Talking Bus system to announce major bus stops and transfer points along each route.
Do the buses operate on holidays?
Buses follow their Saturday schedule on holidays. Buses that do not provide Saturday service do not provide service on holidays. Please check the individual route schedules for details.
